Anyone can experience varying degrees of emotional distress, and if one does not receive appropriate assistance, the situation may become more difficult to manage by the minute. For someone living in a place with language barriers and cultural differences, how can one emerge from the shadows when dealing with emotional challenges?

Nayyar, a Pakistani woman who has been living in Hong Kong for 26 years since her marriage, is a mother of four. In recent years, she experienced the loss of friends and family members, encountered marital issues, and her youngest son was severely injured in a traffic accident. She began experiencing despair and emotional distress. Later, when volunteers came through with anti-epidemic supplies, she learnt about counselling services and decided to reach out and seek help. Through counselling, Nayyar learnt emotional management, and gradually regained her confidence. She now understands the importance of self-love and has developed a closer bond with her children.

In this episode, our host Omme chats with Nayyar and her family. Ethnic minority mental health counsellors and outreach social workers also share insights on identifying individuals in need of assistance, raising awareness for cultural sensitivity, and making them feel comfortable enough to open up about the challenges they are facing.